Privacy Policy & GDPR

 

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone & text messages.

How do you use cookies and other tracking tools?

When you visit our Site, we collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Sites ("usage information"). We use tracking technologies (including cookiesflash cookiesweb beacons/GIFsembedded scriptse-tags/cache browsers) to collect usage information. We may use tracking technologies for a variety of purposes, including:

  1. Strictly-Necessary. We may use Cookies/tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality. We are not required to obtain your consent to Cookies that are strictly necessary.

  2. Analytics and Performance-Related. We use information collected through the use of cookies/tracking technologies to evaluate our Site's effectiveness and to improve your experience when you visit it. Cookies are not used by us to identify who you are or send you targeted advertising. For example, we may use cookies/tracking technologies to do any of the following: to determine the number of visitors to our Site and to identify how visitors move around the Site and, in particular, which pages they visit. This allows us to improve our Site and our services.to determine from where in the world our Site is being visited so that we can ensure sufficient coverage and to collect information, where available, about your computer or mobile device for system administration purposes, such as your IP address, operating system and browser type.

  3. Functionality-Related. We may use tracking technologies to tell us, for example, whether you have visited the Site before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.

  4. Targeting-Related. We may use tracking technologies to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing). Further information on this, and your opt-out choices, is below.

  • We may also collect password information from you when you log in, as well as computer and/or connection information. During some visits we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.

  • Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site.

  • Your use of our services indicates your consent to such use of Cookies and Tracking Technologies. For further information about our use of Cookies and your opt-out choices, see Controlling And Deleting Cookies And Tracking Technologies for examples of each type of cookies/tracking technologies used on the Site.

Use of cookies by our analytic partners.

bournetraining.co.uk uses Google Analytics session cookies to provide meaningful reports about site visitors. Google Analytics cookies do not collect personal information about Site visitors. 

Cookies set via our Site include those listed below in Section 3.

A few additional important things you should know about our use of tracking technologies (cookies):

  • We offer certain features that are available only through the use of tracking technologies.

  • We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). You are always free to decline tracking technologies if your browser permits, although doing so may interfere with your use of the Site. Refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.

  • We encode and protect the tracking technologies that Provider sets, so that only we can interpret the information stored in them.

  • You may encounter tracking technologies/cookies from our third party service providers, that we have allowed on our site that assist us with various aspects of our web site operations and services, such as Google Analytics.

  • You also may encounter tracking technologies from third parties on certain pages of the Sites that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page).

Controlling and deleting cookies and tracking technologies. 

When you accessed this Site, cookies or other tracking technologies were sent to your web browser and stored on your computer or mobile device.

If you wish to restrict, remove or refuse to accept cookies which are set by any Site (including this Site), you should do this through the browser settings for each browser you use to access the Internet. The Help function within your browser should tell you how to do so.

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at bournetraining.co.uk or send us an email to: bournetraining@gmail.com

Privacy policy updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at bournetraining.co.uk or send us an email to: bournetraining@gmail.com.

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